Common Questions
Everything the Pioneer Valley parents ask before they book. Still not sure? Just call - we'd rather talk it through.
Call to Book(413) 230-0596How far ahead should we book a field day?
For June, book in March or April. Field days cluster into about three weeks at the end of the year and every school in the valley wants the same Friday. Church festivals and camp events are easier, but summer Saturdays still go early.
Can you provide a certificate of insurance?
Yes, at no charge, naming your school, district, parish or town as additional insured. Send us the exact wording your risk office requires. Allow two weeks if a purchase order depends on it being on file.
Do you accept purchase orders?
Yes — from schools, districts, churches and municipalities. We'll invoice rather than taking a card at booking. Mention it when you request the quote so we set the order up on a PO from the start.
Can you provide a W-9?
Yes, current, on request. We're an established Massachusetts LLC and go through vendor onboarding with districts regularly, so tell us what your business office needs and we'll send it in one go.
How many units do we need for 300 students?
With a rotating schedule, roughly three high-throughput units, ideally different from each other so groups aren't queueing for the same thing. For open attendance, closer to six. Dual-lane units move about twice the volume of single-lane. Tell us your enrolment and schedule and we'll size it.
Do you set up in a gym?
Yes. Indoor setups use ballast instead of stakes and we'll need ceiling height — most gyms handle the arenas and games comfortably, the tall obstacle courses less often. Send us the ceiling height and we'll tell you what fits.
Who supervises the units?
You do — an adult per unit whenever children are on it, two for the dunk tank. It's in the rental agreement and it needs to be on your volunteer roster in advance. Our crew briefs whoever is on site at setup on rules, capacity and the shut-off.
What if it rains on our field day?
We monitor forecasts for booked events and we'll call you. We shut down for lightning and high wind regardless. We'll do our best on a rain date, but June Fridays are our busiest slot of the year — have an indoor fallback, since the arenas and games work in a gym.
Do you sell the concession supplies too?
Separately, yes — cotton candy, sno-cone and popcorn supplies by quantity. Tell us roughly how many servings you're planning for and we'll price it. Most fundraisers clear the rental cost on concessions alone.
Do you deliver to Northampton and Amherst?
Yes. Springfield, Northampton, Amherst, Holyoke, Chicopee, Easthampton, South Hadley and Belchertown are all in our core zone, and we reach Greenfield, Ware and the hilltowns regularly. Call and ask about anywhere else.